After Sales Services
As a centrotherm customer, you receive comprehensive services for your system from a single source. Via our global CSD (Customer Service Desks), our service specialists are immediately available to support you by telephone, remote, or directly on site.
Our After Sales offers you uncompromising quality in original spare parts from the manufacturer and maximum production reliability for maintenance, repairs or upgrades.
Your local service contact
- Fast response time
- Significantly reduced downtime and increased machine availability
- Remote fault diagnosis and access to fault logs
- Assistance in the event of problems with machine operation
- Bi-directional and safe data transmission
- Software updates via remote control
Should troubleshooting be required directly at your production site, our global CSD network enables on-site deployment within the shortest possible time. Depending on the issue, we take measures to eliminate the problem quickly and efficiently, and to ensure maximum uptime for the centrotherm system and your production.
Service Modules for Every Stage of Machine Life Cycle
Choose exactly the service modules you need from the table below and create your perfect support contract. Our flexible, modular approach lets you mix and match maintenance, spare parts, training, and more.
Contact our After Sales team to build your customized service package today!
After Sales contact
Do you have any questions about our after sales products or services?
Our team will be happy to advise you.