隐私政策

Privacy policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host:

virtualways GmbH
Sedanstraße 124
89077 Ulm

Execution of a contract data processing agreement

In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

centrotherm international AG
Württemberger Straße 31
89143 Blaubeuren
Deutschland 

Phone: +49 7344 918 9900
it-helpdesk@centrotherm.de

 The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Designation of a data protection officer as mandated by law

We have appointed a data protection officer for our company.

Daniel Voigtländer 
datenschutzbeauftragter@centrotherm.de

Information on data transfer to the USA and other non-EU countries

Among other things, tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries, are integrated into our website. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

In some cases, it is possible that third-party cookies are stored on your device once you enter our site (third-party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g., cookies for the processing of payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.

Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g., for the shopping cart function) or those that are necessary for the optimization of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6 Sect. 1 lit. a GDPR); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If the relevant consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; the consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. Google may consolidate these data in a profile that is allocated to the respective user or the user’s device.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

This analysis tool is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: <a href="https://privacy.google.com/businesses/controllerterms/mccs/" target="_blank" rel="noopener noreferrer">https://privacy.google.com/businesses/controllerterms/mccs/</a>.

IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: <a href="https://tools.google.com/dlpage/gaoptout?hl=en" target="_blank" rel="noopener noreferrer">https://tools.google.com/dlpage/gaoptout?hl=en</a>.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: <a href="https://support.google.com/analytics/answer/6004245?hl=en" target="_blank" rel="noopener noreferrer">https://support.google.com/analytics/answer/6004245?hl=en</a>.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Archiving period

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month. For details, please click the following link: <a href="https://support.google.com/analytics/answer/7667196?hl=en" target="_blank" rel="noopener noreferrer">https://support.google.com/analytics/answer/7667196?hl=en</a>

6. Online-based Audio and Video Conferences (Conference tools)

Data processing

We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us. The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).

Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, and which we have listed below this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.

Duration of storage

Data collected directly by us via the video and conference tools will be deleted from our systems immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence on the duration of storage of your data that is stored by the operators of the conference tools for their own purposes. For details, please directly contact the operators of the conference tools.

Conference tools used

We employ the following conference tools:

Skype for Business

We use Skype for Business. The provider is Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg. Details of data processing can be found in Skype’s privacy policy: <a href="https://privacy.microsoft.com/en-us/privacystatement/" target="_blank" rel="noopener noreferrer">https://privacy.microsoft.com/en-us/privacystatement/</a>.

7. Custom Services

Job Applications

We offer website visitors the opportunity to submit job applications to us (e.g., via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit a job application to us, we will process any affiliated personal data (e.g., contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 New GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6 Sect. 1 lit. b GDPR (General Contract Negotiations) and – provided you have given us your consent – Art. 6 Sect. 1 lit. a GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.

If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 New GDPR and Art. 6 Sect. 1 lit. b GDPR for the purpose of implementing the employment relationship in our data processing system.

Data Archiving Period

If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g., due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your agreement (Article 6 (1) (a) GDPR) or if statutory data retention requirements preclude the deletion.

Suppliers

Privacy Information in accordance with Art. 13, 14 and 21 of the General Data Protection Regulation (GDPR) 

Data protection is important to us. In the following document, we inform you about how we process your data and what your rights are.

1. Who is responsible for data processing and who can you contact?

centrotherm international AG
Württemberger Str. 31
89143 Blaubeuren
Germany
+49 (0)7344 918 9900
it-helpdesk@centrotherm.de

2. Data Protection Officer’s contact details

Daniel Voigtländer
datenschutzbeauftragter@centrotherm.de

3. Purposes of processing and legal basis

Your personal data are processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other relevant data protection requirements. The processing and use of individual data depends on the agreed or requested service. Our contract documentation, forms, consent declarations and other information made available to you (e.g. on our website or in our General Terms and Conditions) contain further details and supplementary information about the purposes for which data are processed.

3.1 Consent – Art. 6 (1) (a) GDPR

If you have given us your consent to the processing of your personal data, that consent provides the legal basis for the processing specified therein. You may withdraw your consent at any time with future effect.

3.2 Fulfilment of contractual obligations – Art. 6 (1) (b) GDPR

We process your personal data to fulfil our contracts with you, most notably in order to process orders and allow you to avail of our services. Your personal data are furthermore processed to undertake measures and activities within the scope of pre-contractual relationships.

3.3 Fulfilment of legal obligations – Art. 6 (1) (c) GDPR

We process your personal data where this is necessary for the fulfilment of legal obligations (e.g. commercial or fiscal laws).

We may furthermore process your data for: checking identity and age; fraud and money laundering prevention; prevention, combatting and solving of terrorism financing and crimes that jeopardise assets; comparisons with European and international anti-terror lists; fulfilment of fiscal controlling and report-ing obligations and the archiving of data for the purposes of data protection and data security and inspection by fiscal and other authorities. It may furthermore be necessary to disclose personal data with-in the scope of measures imposed by the authorities/courts of law for the purposes of obtaining evidence, criminal proceedings or to enforce claims under civil law.

3.4 Our legitimate interest or that of third parties – Art. 6 (1) (f) GDPR

We can also use your personal data on the basis of an overriding interest, in order to preserve our legitimate interest or the legitimate interest of a third party. This is undertaken for the following purposes:

  • for advertising or market research where you have not refused the use of your data;
  • to obtain information and for the exchange of data with credit agencies where this exceeds our economic risk;
  • for the limited storage of your data where erasure is not possible or would entail disproportionate effort owing to the special nature of that storage;
  • for comparison with European and international anti-terror lists where this extends beyond statutory obligations;
  • for the further development of services and products and existing systems and processes;
  • for the disclosure of personal data within the scope of due diligence, e.g. with regard to the sale of a company;
  • to enrich our data through using or searching publicly accessible data;
  • for statistical evaluations or market analyses;
  • for benchmarking;
  • to assert legal claims and for the purpose of defence in the event of legal disputes that are not directly associated with the contractual relationship;
  • to develop scoring systems or automated decision-making processes;
  • for internal and external examinations and/or security checks;
  • for the possible monitoring or recording of telephone calls for quality control and training purposes;
  • to certify matters relating to private law or official matters;
  • to secure and preserve our right to determine who may have access to our premises by means of appropriate measures (e.g. video surveillance, visitor badge).

4. Categories of personal data that we process

The following data are processed:

  • Personal details (name, date of birth, profession/sector and similar data);
  • Contact details (address, e-mail address, telephone number and similar data);
  • Information about your financial situation (credit details including data for assessing economic risk);
  • Supplier history.

We furthermore process personal data from public sources (e.g. internet, media, press, trade and association registers, register of residents, debtor lists, land registers).

Where necessary in order for us to provide our service, we process personal data that we have acquired legally from third parties (e.g. address marketing companies, credit agencies).

5. Who receives your data?

Within our company we pass on your personal data to those departments who require these data to fulfil contractual and statutory obligations and/or to assert our legitimate interest.

Your data may moreover be shared with the following instances:

  • processors contracted by us (Art. 28 GDPR) particularly in areas such as IT services, logistics and printing services, external data centres, support/maintenance of IT applications, document processing, purchasing/procurement, marketing, telephony, audit services, lending institutions, courier services;
  • public authorities and institutions on presentation of a statutory or official order under the terms of which we are obliged to provide information about data, report or share data, or where sharing data is in the public interest;
  • instances and institutions relating to our legitimate interest or the legitimate interest of a third party for the purposes set out in 3.5 above (e.g. authorities, credit agencies, debt collection services, lawyers, courts of law, assessors, Group-owned companies, committees and supervisory authorities);
  • other instances with whom you have authorised us to share your data.

6. Transfer of your data to a third country or an international organisation

Data is transferred to instances in states outside the European Union (EU) and/or the European Eco-nomic Area (EEA) – so-called “third countries” – where necessary for the fulfilment of an order/contract from and/or with you, where this is a statutory requirement (e.g. fiscal reporting obligations), where it is in our legitimate interest (e.g. address book shared by the entire centrotherm Group) or the legitimate interest of a third party to do so, or where you have given us your consent.

The processing of your data in a third country may also be undertaken in connection with the employment of service providers within the scope of order processing. Where the country in question is not covered by a resolution of the EU Commission confirming that an adequate level of data protection is in place there, we shall in accordance with EU data protection requirements ensure by means of suitable contracts that your rights and freedoms are adequately protected and guaranteed. We will provide corresponding detailed information to you on request.

7. For how long do we store your data?

Where necessary we process your personal data throughout the duration of our business relationship. This also includes the initiation and handling of a contract.

We are moreover subject to various retention and documentation obligations arising out of the German Commercial Code (HGB) and the German Fiscal Code. The prescribed retention and/or documentation periods set out therein extend up to ten years beyond the end of the business relationship and/or the precontractual legal relationship.

Finally, the retention period is also defined on the basis of legal statutes of limitation which, for instance, are three years according to Art. 195 ff of the Federal Civil Code (BGB) as a rule, but may also be thirty years in certain cases.

8. To what extent is automated decision-making (including profiling) used in individual cases?

We do not use any purely automated decision-making processes as set out in Art. 22 GDPR. Should we use these processes in individual cases we will notify you separately where this is a legal requirement.

9. Your rights to privacy

You have the right to information (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), the right to erasure (Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR) and the right to data portability (Art. 20 GDPR). You also have the right to lodge a complaint with a data protection authority (Art. 77 GDPR). In principle, Art. 21 GDPR gives you the right to object to our processing of personal data. However this right to object only applies where you can show the existence of very special personal circumstances whereby the rights of our company may override your right to object. Should you wish to exercise one of these rights, please contact our Data Protection Officer.

10. Your obligations in providing us with your personal data

You only need to provide us with those data that are necessary for the provision of your services as a supplier, or those data which we are legally obliged to collect. As a rule, without these data we will not be in a position to conclude a contract with you. Insofar as we request data from you at a later date, you will be informed separately that the provision of such data is voluntary.

11. Information about your right to object – Art. 21 GDPR

You have the right at all times to object to the processing of your data under the provisions of Art. 6 (1) (f) GDPR (processing is necessary for the purposes of a legitimate interest) or Art. 6 (1) (e) GDPR (processing is necessary in the public interest) where grounds exist arising out of your particular situation. This shall also apply to processing for the purposes of profiling in the sense of Art. 4 (4) GDPR.

If you object, your personal data will no longer be processed unless where we can demonstrate compelling legitimate grounds for such processing that override your interests, rights and freedoms, or where the processing serves the establishment, exercise or defence of legal claims.

Your objection can be made by simply writing to the address shown at 1. above.

12. Your right to lodge a complaint with the competent supervisory authority

You have the right to lodge a complaint with the data protection authority (Art. 77 GDPR). The competent supervisory authority in our case is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit
https://www.baden-wuerttemberg.datenschutz.de/

Customers

Privacy Information in accordance with Art. 13, 14 and 21 of the General Data Protection Regulation (GDPR)

Data protection is important to us. In the following document, we inform you about how we process your data and what your rights are.

1. Who is responsible for data processing and who can you contact?

centrotherm international AG
Württemberger Str. 31
89143 Blaubeuren
Germany
+49 (0)7344 918 9900
it-helpdesk@centrotherm.de

2. Data Protection Officer’s contact details

Daniel Voigtländer
datenschutzbeauftragter@centrotherm.de

3. Purposes of processing and legal basis

Your personal data are processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other relevant data protection requirements. The processing and use of individual data depends on the agreed or requested service. Our contract documentation, forms, consent declarations and other information made available to you (e.g. on our website or in our General Terms and Conditions) contain further details and supplementary information about the purposes for which data are processed.

3.1 Consent – Art. 6 (1) (a) GDPR

If you have given us your consent to the processing of your personal data, that consent provides the legal basis for the processing specified therein. You may withdraw your consent at any time with future effect.

3.2 Fulfilment of contractual obligations – Art. 6 (1) (b) GDPR

We process your personal data to fulfil our contracts with you. Your personal data are furthermore processed to undertake measures and activities within the scope of precontractual relationships.

3.3 Fulfilment of legal obligations – Art. 6 (1) (c) GDPR

We process your personal data where this is necessary for the fulfilment of legal obligations (e.g. commercial or fiscal laws).

Checking identity and age; fraud and money laundering prevention; prevention, combatting and solving of terrorism financing and crimes that jeopardise assets; comparisons with European and international anti-terror lists; fulfilment of fiscal controlling and reporting obligations and the archiving of data for the purposes of data protection and data security and inspection by fiscal and other authorities. It may furthermore be necessary to disclose personal data within the scope of measures imposed by the authorities/courts of law for the purposes of obtaining evidence, criminal proceedings or to enforce claims under civil law.

3.4 Our legitimate interest or that of third parties – Art. 6 (1) (f) GDPR

We can also use your personal data on the basis of an overriding interest, in order to preserve our legitimate interest or the legitimate interest of a third party. This is undertaken for the following purposes:

  • for advertising or market research where you have not refused the use of your data;
  • to obtain information and for the exchange of data with credit agencies where this exceeds our economic risk;
  • for the limited storage of your data where erasure is not possible or would entail disproportionate effort owing to the special nature of that storage;
  • for comparison with European and international anti-terror lists where this extends beyond statutory obligations;
  • for the further development of services and products and existing systems and processes;
  • for the disclosure of personal data within the scope of due diligence, e.g. with regard to the sale of a company;
  • to enrich our data through using or searching publicly accessible data;
  • for statistical evaluations or market analyses;
  • for benchmarking;
  • to assert legal claims and for the purpose of defence in the event of legal disputes that are not directly associated with the contractual relationship;
  • to develop scoring systems or automated decision-making processes;
  • for internal and external examinations and/or security checks;
  • for the possible monitoring or recording of telephone calls for quality control and training purposes;
  • to certify matters relating to private law or official matters;
  • to secure and preserve our right to determine who may have access to our premises by means of appropriate measures (e.g. video surveillance; visitor badge).

4. Categories of personal data that we process

The following data are processed:

  • Personal details (name, date of birth, profession/sector and similar data);
  • Contact details (address, e-mail address, telephone number and similar data);
  • Information about your company’s financial situation (credit details including scoring, i.e. data for assessing economic risk), no financial data about individuals;
  • Customer history.

We furthermore process personal data from public sources (e.g. internet, media, press, trade and association registers, register of residents, debtor lists, land registers).

Where necessary in order for us to provide our service, we process personal data that we have acquired legally from third parties (e.g. address marketing companies, credit agencies).

5. Who receives your data?

Within our company we pass on your personal data to those departments who require these data to fulfil contractual and statutory obligations and/or to assert our legitimate interest.

Your data may moreover be shared with the following instances:

  • processors contracted by us (Art. 28 GDPR) particularly in areas such as IT services, logistics and printing services, external data centres, support/maintenance of IT applications, document processing, purchasing/procurement, marketing, telephony, audit services, lending institutions, courier services;
  • public authorities and institutions on presentation of a statutory or official order under the terms of which we are obliged to provide information about data, report or share data, or where sharing data is in the public interest;
  • instances and institutions relating to our legitimate interest or the legitimate interest of a third party for the purposes set out in 3.5 above (e.g. authorities, credit agencies, debt collection services, lawyers, courts of law, assessors, Group-owned companies, committees and super-visory authorities);
  • other instances with whom you have authorised us to share your data.

6. Transfer of your data to a third country or an international organisation

Data is transferred to instances in states outside the European Union (EU) and/or the European Economic Area (EEA) – so-called “third countries” – where necessary for the fulfilment of an order/contract from and/or with you, where this is a statutory requirement (e.g. fiscal reporting obligations), where it is in our legitimate interest (e.g. address book shared by the entire centrotherm Group) or the legitimate interest of a third party to do so, or where you have given us your consent.

The processing of your data in a third country may also be undertaken in connection with the employment of service providers within the scope of order processing. Where the country in question is not covered by a resolution of the EU Commission confirming that an adequate level of data protection is in place there, we shall in accordance with EU data protection requirements ensure by means of suitable contracts that your rights and freedoms are adequately protected and guaranteed. We will provide corresponding detailed information to you on request.

7. For how long do we store your data?

Where necessary we process your personal data throughout the duration of our business relationship. This also includes the initiation and handling of a contract.

We are moreover subject to various retention and documentation obligations arising out of the German Commercial Code (HGB) and the German Fiscal Code. The prescribed retention and/or documentation periods set out therein extend up to ten years beyond the end of the business relationship and/or the precontractual legal relationship.

Finally, the retention period is also defined on the basis of legal statutes of limitation which, for instance, are three years according to Art. 195 ff of the Federal Civil Code (BGB) as a rule, but may also be thirty years in certain cases.

8. To what extent is automated decision-making (including profiling) used in individual cases?

We do not use any purely automated decision-making processes as set out in Art. 22 GDPR. Should we use these processes in individual cases we will notify you separately where this is a legal requirement.

9. Your rights to privacy

You have the right to information (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), the right to erasure (Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR) and the right to data portability (Art. 20 GDPR). You also have the right to lodge a complaint with a data protection authority (Art. 77 GDPR). In principle, Art. 21 GDPR gives you the right to object to our processing of personal data. However this right to object only applies where you can show the existence of very special personal circumstances whereby the rights of our company may override your right to object.

Should you wish to exercise one of these rights, please contact our Data Protection Officer.

10. Your obligations in providing us with your personal data

You only need to provide us with those data that are necessary for the initiation and performance of a business relationship or a precontractual relationship with us, or those data which we are legally obliged to collect. As a rule, without these data we will not be in a position to conclude or perform the contract. This may also include data that are required later within the scope of the business relation-ship. Insofar as we request data from you at a later date, you will be informed separately that the provision of such data is voluntary.

11. Information about your right to object – Art. 21 GDPR

You have the right at all times to object to the processing of your data under the provisions of Art. 6 (1) (f) GDPR (processing is necessary for the purposes of a legitimate interest) or Art. 6 (1) (e) GDPR (processing is necessary in the public interest) where grounds exist arising out of your particular situation. This shall also apply to processing for the purposes of profiling in the sense of Art. 4 (4) GDPR.

If you object, your personal data will no longer be processed unless where we can demonstrate compelling legitimate grounds for such processing that override your interests, rights and freedoms, or where the processing serves the establishment, exercise or defence of legal claims.

We may also process your personal data for the purposes of direct advertising. If you do not wish to receive advertising, you have the right to object at any time. This also applies to profiling where this is connected with direct marketing. We will observe this objection in the future.

Your data will no longer be processed for the purposes of direct advertising if you object to processing for these purposes.

Your objection can be made by simply writing to the address shown at 1. above.

12. Your right to lodge a complaint with the competent supervisory authority

You have the right to lodge a complaint with the data protection authority (Art. 77 GDPR). The competent supervisory authority in our case is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit
https://www.baden-wuerttemberg.datenschutz.de/

Job applicants (available in german only)

Datenschutzinformation nach Art. 13, 14 und 21 der Datenschutz-Grundverordnung DSGVO 

Datenschutz ist für uns ein wichtiges Anliegen. Nachfolgend informieren wir Sie, wie wir Ihre Daten verarbeiten und welche Rechte Ihnen zustehen.

1. Wer ist für die Datenverarbeitung verantwortlich und an wen können Sie sich wenden?

centrotherm international AG
Württemberger Str. 31
89143 Blaubeuren
07344 918 9900
it-helpdesk@centrotherm.de

2. Kontaktdaten des Datenschutzbeauftragten

Daniel Voigtländer
datenschutzbeauftragter@centrotherm.de

3. Verarbeitungszwecke und Rechtsgrundlage

Ihre personenbezogenen Daten werden nach den Bestimmungen der Datenschutz-Grundverordnung (DSGVO), dem Bundesdatenschutzgesetz (BDSG) und anderen relevanten Datenschutzvorschriften verarbeitet. Unseren Vertragsunterlagen, Formularen, Einwilligungserklärungen und den anderen Ihnen zur Verfügung gestellten Informationen (z.B. auf der Webseite oder in den Geschäftsbedingungen) können Sie weitere Details und Ergänzungen zu den Verarbeitungszwecken entnehmen.

3.1 Einwilligung (Art. 6 Abs. 1 a DSGVO)

Falls Sie uns eine Einwilligung zur Verarbeitung von personenbezogenen Daten erteilt haben, ist die jeweilige Einwilligung Rechtsgrundlage für die dort genannte Verarbeitung. Sie können Einwilligungen jederzeit mit Wirkung für die Zukunft widerrufen.

3.2 Erfüllung von vertraglichen Pflichten (Art. 6 Abs. 1 b DSGVO)

Wir verarbeiten Ihre personenbezogenen Daten zum Zwecke der Abwicklung des Bewerbungsverfahrens. Die Verarbeitung kann auch auf elektronischem Wege erfolgen. Dies ist insbesondere dann der Fall, wenn Sie Ihre Bewerbungsunterlagen auf dem elektronischen Wege, beispielsweise per E-Mail oder über ein auf der Internetseite befindliches Webformular an uns übermitteln.

3.3 Erfüllung rechtlicher Verpflichtungen (Art. 6 Abs. 1 c DSGVO)

Wir verarbeiten Ihre personenbezogenen Daten, falls dies zur Erfüllung von rechtlichen Verpflichtungen notwendig ist.

4. Kategorien von personenbezogenen Daten die von uns verarbeitet werden

Folgende Daten werden verarbeitet:

  • Name, Vorname
  • Kontaktdaten (wie z.B. Email-Adresse, Anschrift, Telefon-Nr.)
  • Komplette Bewerbungsunterlagen (wie z.B. Lebenslauf, Zeugnisse, Referenzen)

5. Wer erhält Ihre Daten?

Wir geben Ihre personenbezogenen Daten innerhalb unseres Unternehmens an die Bereiche weiter, die diese Daten zur Erfüllung der vertraglichen und gesetzlichen Pflichten bzw. zu der Umsetzung un-seres berechtigten Interesses benötigen.

Darüber hinaus können folgende Stellen Ihre Daten erhalten:

  • von uns eingesetzte Auftragsverarbeiter (Art. 28 DSGVO) insbesondere im Bereich (z.B. IT-Dienstleistungen, Logistik und Druckdienstleistungen, externe Rechenzentren, Unterstützung/Wartung von EDV-/IT-Anwendungen, Belegbearbeitung, Einkauf/Beschaffung, Marketing, Telefonie, Wirtschaftsprüfungsdienstleistung, Kreditinstitute, Kurierdienste);
  • öffentliche Stellen und Institutionen bei Vorliegen einer gesetzlichen oder behördlichen Verpflichtung, nach der wir zur Auskunft, Meldung oder Weitergabe von Daten verpflichtet sind oder die Datenweitergabe im öffentlichen Interesse liegt;
  • Stellen und Institutionen aufgrund unseres berechtigten Interesses oder des berechtigten Interesses des Dritten für im Rahmen der unter Ziffer 3.5 genannten Zwecke (z.B. an Behörden, Auskunfteien, Inkasso, Rechtsanwälte, Gerichte, Gutachter, konzernangehörige Unternehmen, Gremien und Kontrollinstanzen);
  • sonstige Stellen, für die Sie uns Ihre Einwilligung zur Datenübermittlung erteilt haben.

6. Übermittlung Ihrer Daten an ein Drittland oder an eine in-ternationale Organisation

Eine Datenübermittlung an Stellen in Staaten außerhalb der Europäischen Union (EU) bzw. des Europäischen Wirtschaftsraums (EWR), sogenannte Drittländer findet nicht statt.

7. Wie lange speichern wir Ihre Daten?

Schließt der für die Verarbeitung Verantwortliche einen Anstellungsvertrag mit einem Bewerber, werden die übermittelten Daten zum Zwecke der Abwicklung des Beschäftigungsverhältnisses unter Beachtung der gesetzlichen Vorschriften gespeichert. Wird von dem für die Verarbeitung Verantwortlichen kein Anstellungsvertrag mit dem Bewerber geschlossen, so werden die Bewerbungsunterlagen drei Monate nach Bekanntgabe der Absageentscheidung automatisch gelöscht, sofern einer Löschung keine sonstigen berechtigten Interessen des für die Verarbeitung Verantwortlichen entgegenstehen. Sonstiges berechtigtes Interesse in diesem Sinne ist beispielsweise eine Beweispflicht in einem Verfahren nach dem Allgemeinen Gleichbehandlungsgesetz (AGG).

8. Inwieweit gibt es eine automatisierte Entscheidungsfindung im Einzelfall (einschließlich Profiling)?

Von uns werden keine rein automatisierten Entscheidungsverfahren gemäß Artikel 22 DSGVO eingesetzt. Sollten wir diese Verfahren in Einzelfällen einsetzen, werden wir Sie hierüber gesondert informieren, sofern dies gesetzlich vorgegeben ist.

9. Ihre Datenschutzrechte

Sie haben das Recht auf Auskunft nach Art. 15 DSGVO, das Recht auf Berichtigung nach Art. 16 DSGVO, das Recht auf Löschung nach Art. 17 DSGVO, das Recht auf Einschränkung der Verarbeitung nach Art. 18 DSGVO sowie das Recht auf Datenübertragbarkeit nach Art. 20 DSGVO. Darüber hinaus besteht ein Beschwerderecht bei einer Datenschutzaufsichtsbehörde (Art. 77 DSGVO). Grund-sätzlich besteht nach Artikel 21 DSGVO das Widerspruchsrecht gegen die Verarbeitung von personenbezogenen Daten durch uns. Dieses Widerspruchsrecht gilt allerdings nur bei Vorliegen ganz besonderer Umstände Ihrer persönlichen Situation, wobei Rechte unseres Hauses Ihrem Widerspruchsrecht ggf. entgegenstehen können. Falls Sie eines dieser Rechte geltend machen wollen, wenden Sie sich bitte an unseren Datenschutzbeauftragten.

10. Umfang Ihrer Pflichten, uns Ihre Daten bereitzustellen

Sie stellen nur diejenigen Daten bereit, die für den Bewerbungsprozess erforderlich sind. Ohne diese Daten werden wir in der Regel nicht in der Lage sein, mit Ihnen einen Arbeitsvertrag zu schließen. Sofern wir darüber hinaus Daten von Ihnen erbitten, werden Sie auf die Freiwilligkeit der Angaben gesondert hingewiesen.

11. Ihr Beschwerderecht bei der zuständigen Aufsichtsbehörde

Ihnen steht ein Beschwerderecht bei der Datenschutzaufsichtsbehörde zu (Art. 77 DSGVO). Die für uns zuständige Aufsichtsbehörde ist:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit
https://www.baden-wuerttemberg.datenschutz.de/

通用条款

General supply conditions

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General service conditions

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Compliance regulations

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Declaration of contamination

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Software clause

for the provision of standard software forming an integral part of supplies

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Safety regulations

OHS survey for customers

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